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NCR Move by Nuti Shows Courage to Manage Change

DAYTON, OHIO – Bill Nuti, CEO of NCR Corporation, is taking heat from the State of Ohio for leaving Dayton after 125 years. The Atlanta Journal Constitution reports that Ohio Lt. Gov. Lee Fisher said, “Mr. Nuti absolutely behaved shamefully and irresponsibly.”  Fisher went on to contend that Atlanta, NCR’s new home, “needs to be concerned about the lack of loyalty and communication that NCR executives showed Ohio because they may do the same to you in future years.”

I don’t know if Mr. Fisher’s office and the State of Ohio were treated fairly or not. I wasn’t invited to participate in the negotiation process. However, I do know it would have been easier for Nuti to decide to stay in Ohio from the standpoint of PR flack (as is happening), the costs of moving operations and all those people, and the inertia of 125 years of status quo.

Instead Bill Nuti saw a chance to break past the obstacles holding NCR back, and demonstrated Trouble Breaker® courage by accepting the responsibility for acting in spite of those perceived risks so that NCR — and its shareholders — may one day be rewarded.

I don’t know if his bold move will pay off (if I could predict the future, I’d be at the racetrack right now), but it does give NCR a chance for opportunities it didn’t have before. As Yogi Berra said, “Eighty percent of short putts don’t go in.” Bill Nuti has taken a good, hard shot; let’s hope his aim is good, too.

Posted: under Managing Change (Leadership).
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Comments (2) Jun 08 2009